Privacy notice

Published 30-10-2026.

Who we are

Tapevision Pty Ltd is an Australian proprietary company registered in New South Wales, Australian Company Number 703 534 187. Contact us about privacy at support@tapevision.app.

This notice covers the website and TapeVision, including public and invitation-only betas, licensing and support. Connected brokers and other services handle information under their own privacy notices.

Information we collect and why

Website and downloads. Hosting and security providers receive technical request information, including IP addresses, to deliver and secure the site. Download statistics are recorded as aggregate counts by platform, version and broad source or campaign category, without visitor identifiers or cookies used for that counting.

Updates and version reports. The app checks for updates and separately sends automatic recurring version reports containing a persistent random installation identifier, app version and build information, and desktop language where available. We use these reports to understand versions in use and plan updates and translations. Licensed installations provide version information through licence renewal instead. Version reporting operates independently of optional usage and crash reporting and does not include trading activity or brokerage-account details.

Invitations and licensing. We process contact and holder details, access permissions, licence and installation identifiers, and activation, renewal and download activity to manage invitations and licensed access. Reports from licensed installations can be linked to the licence.

Optional usage data. If enabled, usage reporting sends feature-use counts, connected broker types and build information under a separate random identifier. We use this information to understand use of the app and guide development. These reports describe feature use rather than individual trades or brokerage-account balances.

Crash reports and support. Automatic crash reporting is optional. It sends error and diagnostic information, with additional trading-detail fields controlled by a separate setting. Feedback and problem reports are sent when submitted. Reports and support correspondence can include contact details, messages, screenshots, diagnostics and logs, including personal or trading information in the material supplied. We use this information to handle enquiries, investigate faults, maintain support records and improve the app. Do not include passwords, broker credentials or unnecessary personal information.

Security. Our services process technical request information and abuse-prevention records to protect access, limit abusive requests and investigate incidents.

Local information and service providers

The journal and settings are stored on the installation. Orders and market-data requests go to the connected providers. Reports, configured notifications and information you copy into other services can share selected information outside the installation.

We use providers for hosting, storage, security, email, support and investigation of faults. Information may also be disclosed to professional advisers or relevant authorities where required by law or reasonably necessary and lawful to protect rights, investigate misuse or establish, exercise or defend legal claims. We do not sell personal information.

Tapevision is based in Australia. Service providers can process information in other countries, including the United States. Contact us for details about the countries and arrangements relevant to your information.

Legal bases

Where data-protection law requires a legal basis, we rely on consent for optional usage and automatic crash reporting; performance of our agreement for licensing and support needed to provide the app; legal obligations where processing is required by law; and legitimate interests in delivering and securing our services, planning updates, investigating faults, responding to other enquiries and establishing, exercising or defending legal claims.

Retention

Retention periods depend on the information and its purpose, including active access, support and fault investigation, security, product development, legal obligations and the establishment, exercise or defence of claims. Related records and copies may have different retention needs.

Information that no longer identifies an individual or installation may be retained for statistical purposes.

Your choices and rights

Usage sharing and automatic crash reporting are off unless enabled and can be turned off in Settings at any time. This stops future collection and sending through those features; it does not automatically erase earlier records. Where processing relies on consent, that consent can be withdrawn without affecting the lawfulness of earlier processing. Continued handling of earlier records remains subject to applicable retention, consent-withdrawal and erasure requirements.

Depending on applicable law, individuals may have rights to access, correct or delete personal information, restrict or object to processing, or receive a portable copy, subject to applicable conditions and exceptions. To make a request or privacy complaint, contact support@tapevision.app. Information may be needed to verify identity or locate the relevant records.

Requests and complaints are handled as required by applicable law. Where applicable, a complaint may also be made to the competent privacy regulator.

Changes

Updated notices are published on this page with a revision date. Additional notice or consent will be provided or sought where required by applicable law.